BPO & ITO Service
The company has determined that one of future trend is to furnish the outer contract service for client and founded the special agency to take charge of the work.
By adopting the R&D process management of international standard and quality control and by using our advantages on software development, R&D management and client service, we afford clients satisfactory service on quality, schedule, cost, maintenance, document data and other aspects.
Human resource status of software outer contract service
- 80% is the software engineers with more than 3 year software R&D experience.
- All software R&D personnel have above 4 year educational background.
- Test personnel and R & D personnel attain 0.8:1 in proportion.
- As needed by project, R & D personnel are allocated in dynamic condition in company.
Software Outer Contract Project Management
As needed by project, the project manager with at least 5 years project management experience is furnished to perform management and control according to the management specification of international projects.
Software Outer Contract Quality Management
The software outer contract quality management follows ISO9001 international quality system standard to perform the quality process control.
Quality
- Quality is controlled strictly according to international quality system.
- Strict normal inspection process
- Furnishing the complete test scheme and professional test means
- Equipped with quality control manager with rich experience
Schedule
- Formulating the detailed and exact development plan
- Effective monitoring
- Shorter project startup time
- Ensuring business contract promises
Maintenance
- Normative document and full user manual
- Normative encoding and maintainability design
- Furnish long-term maintenance promises and updating support
- Furnishing technical consulting service
Cost
- Strictly following cooperative specification and saving management cost
- Lowering client manpower cost and software hardware investment
- Furnishing the rational exact pricing mode
Security
- Clients own whole knowledge property right
- Client data full protection
- Client business secret protection
- The security promises of the business contract
Software Outer Contract Service Experience
In 2006, the company undertook the outer contract of application management software of headquarters level of Chinese army and obtained a good opinion of client on software quality, project scheduling, information security and other aspects.
